Terms and Conditions
Our booking conditions
A reservation is only final after payment of the amount that is stated at the time of reservation. It is not permitted to rent a room in your name without staying there yourself. In case of no-show, the guest pays the total price of the reservation.
Cancellations
The guest can cancel free of charge up to 7 days before arrival. The guest pays the cost of the first night in case of cancellation within 7 days before arrival. If the guest does not show up, the guest pays the total price of the reservation.
Parking
Guests can reserve and pay for a parking space in the Citibee parking garage through us. Use of this parking garage is at your own risk. B&B Borgerhouse cannot be held liable for damage or theft.
City tax
The City of Antwerp charges a tourist tax. This tourist tax is calculated upon reservation at the amount that the City of Antwerp uses at the time of booking. Should the City of Antwerp increase its tourist tax by more than 5% between the time of reservation and the actual stay, B&B Borgerhouse has the right to have its guests pay this additional amount upon check-out.